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Terms of Service

Welcome to SonicTV. By accessing or using our IPTV subscription service at https://sonictv.ca, you agree to be bound by the terms set out below. If you do not agree with them, please do not use the service.

Last updated: January 1, 2026

1. Service description

SonicTV provides a subscription-based IPTV streaming service that delivers live television channels, video-on-demand content and electronic programme guide (EPG) data over the internet. Access is provided through the IBO Player application on a single authorised device per subscription.

2. Account registration

  • You must provide accurate, complete and current information when you order.
  • You are responsible for keeping your login credentials confidential.
  • You must be at least 18 years of age, or the age of majority in your province of Canada, to hold an account.
  • You are responsible for all activity that takes place under your account.
  • Notify us immediately at [email protected] if you suspect unauthorised use of your account.

3. Subscription plans and payment

SonicTV offers subscription plans of 1, 3, 6 and 12 months, plus a discounted introductory 1-month plan for new customers. Current prices for all plans are displayed on the pricing page and at checkout.

  • All prices are shown in Canadian dollars at checkout.
  • Subscriptions are activated immediately upon payment confirmation.
  • Payments are processed securely. SonicTV does not store payment card details.
  • Subscriptions do not auto-renew unless explicitly stated at checkout.

4. Refund policy

All sales are final once an account has been activated. Because the service provides immediate access to digital content:

  • No refunds are issued after account activation.
  • Exceptions apply only where (a) a verified service outage exceeds 72 consecutive hours, in which case a pro-rata credit may be issued, or (b) a duplicate charge is confirmed, which is refunded in full.
  • Refund requests must be submitted to [email protected] within 7 days of the qualifying event. Full details sit in our Refund Policy.

5. Acceptable use

You agree to use the service solely for personal, non-commercial viewing. You must not:

  • Share, resell, redistribute or sublicense your account credentials to any third party.
  • Use the service to broadcast, publicly display or re-stream content.
  • Attempt to circumvent access controls, DRM protections or authentication systems.
  • Use automated tools, bots or scrapers against the service.
  • Use the service in a manner that breaches any applicable law in Canada or elsewhere.
  • Use the service to access content in regions where such access is prohibited.

Breach of this section results in immediate account termination without refund. If you wish to sell subscriptions legitimately, use the reseller programme instead.

6. Device limitation

Each subscription allows access on one (1) device at a time. Concurrent streaming on multiple devices is not permitted. The service is compatible exclusively with the IBO Player application, as described in our setup guide. SonicTV does not provide support for third-party applications.

7. Service availability

SonicTV strives to maintain 99.9% uptime. We do not, however, guarantee uninterrupted or error-free service. The service may be temporarily unavailable because of:

  • Scheduled maintenance, announced in advance where possible
  • Unplanned technical issues
  • Third-party content provider disruptions
  • Force majeure events

SonicTV is not liable for interruptions beyond our reasonable control.

8. Intellectual property

All content delivered through the service — live channels, video on demand, logos and EPG data — remains the property of its respective owners and licensors. SonicTV does not claim ownership of third-party content. You receive a limited, non-exclusive, non-transferable licence to view content for personal use only.

The SonicTV name, logo and website design are the property of SonicTV and may not be used without written permission.

9. Privacy

Your use of the service is also governed by our Privacy Policy, which is incorporated into these terms by reference.

10. Termination

We may suspend or terminate your account at any time if you breach these terms, without prior notice and without refund. You may cancel at any time by contacting [email protected]; access continues until the end of the paid period.

11. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SONICTV SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF, OR INABILITY TO USE, THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID IN THE 30 DAYS PRECEDING THE CLAIM.

13. Governing law

These terms are governed by the laws of Canada and of the Province of Ontario. Any dispute shall be resolved exclusively before the courts of Canada.

14. Changes to these terms

We may update these terms at any time. Material changes are published at https://sonictv.ca/terms.html with a revised "last updated" date. Continued use of the service after a change constitutes acceptance.

15. Contact

Questions about these terms: [email protected] — https://sonictv.ca. Our contact page lists every channel for reaching the desk.